Sarah chats with Flor Bretón-García about the joys and challenges of multilingualism in the workplace. Their vibrant conversation covers a range of subjects about language, including the significance of understanding accents and gestures, about transcreation – not translation! and the importance of empathy in communication.
Flor also shares her personal experiences and insights on how language shapes our interactions, and the cognitive costs which are associated with speaking in a second, third or even more languages.

About Flor:
Fluent in Spanish, English and German, Flor is a language-passionate, avid communicator and cultural-competence promoter from Venezuela. She is proud to support children and adults to use language in ways that enable them to operate effectively across cultures.
With sixteen years’ experience in delivering intercultural training in Spanish and English, Flor leverages her knowledge and passion for connecting with people from diverse backgrounds and identities, to help organizations around the world to be more inclusive and equitable. She has lived in Germany and the USA, where she learnt German and English to communicate with their people. These experiences have given her a better understanding of the process of using a foreign language to build bridges at work and in the community. She now takes full advantage of this time living, learning and working in other countries to implement in her trainings, these successful communication methods.
Flor is also a Certified Legal Spanish trainer, and an academic curriculum and content creator.
She also enjoys mentoring female business leaders in Frankfurt’s Latino community in Germany, and in her role as part of the Chappaqua Independent School District’s DEI Committee in New York, USA.
Mentions:
Book: The Culture Map – by Erin Meyer
Podcast: Ute’s International Lounge