Sarah welcomes cultural intelligence expert Lucy Butters to discuss the transformative power of listening for effective communication across cultures. Lucy shares her journey into cultural intelligence, the importance of listening, and how our cultural backgrounds shape our perceptions and interactions. Tune in as they explore practical strategies for improving listening skills and fostering inclusivity in diverse environments. This episode is a must-listen for anyone looking to enhance their communication skills in an increasingly globalised world!
About Lucy:
Lucy founded Elembee in 2010 to provide training and coaching which supports and enhances the capability of leaders and teams to be inclusive and internationally effective.
Lucy is a Master Facilitator in Cultural Intelligence (CQ) with the Cultural Intelligence Centre, (Michigan, USA).
She started her career in research and teaching roles at the universities of Aberdeen, then Hertfordshire, before working in various management & leadership roles for the British Council supporting international ambitions of UK universities and leading a transformational leadership programme across nine Arab countries and the UK.
On a personal level, Lucy is a mother of triplet boys who have taught her the true meaning of hard work; and are a constant reminder of the need to adjust thinking, actions and expectations.
Mentions:
Book: Driven by Difference – David Livermore
Book: Seven Habits of Successful People – Stephen Covey
Book: Hysterical: Exploding the Myth of Gendered Emotions – Pragya Agarwal
